Returns & Exchanges
Your satisfaction is our priority.
Our Satisfaction Guarantee
We stand behind every product we sell. If you're not completely satisfied with your purchase, please reach out to us within 30 days of receiving your order and we'll work to make it right.
Return & Exchange Eligibility
Due to the nature of food products, we handle returns on a case-by-case basis. The following situations qualify for a full refund or replacement:
- Item arrived damaged or broken
- Wrong item was shipped
- Item was lost in transit (no delivery confirmation)
- Product quality issue or defect
Non-Returnable Items
For food safety reasons, the following cannot be returned:
- ·Opened or partially used products
- ·Items returned more than 30 days after delivery
- ·Items purchased on sale or with a discount code (exchange only)
How to Request a Return or Exchange
- 1Email us at [email protected] or use the Contact page.
- 2Include your order number, a description of the issue, and photos if the item is damaged.
- 3We'll respond within 1–2 business days with next steps.